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Lead Business Analyst in Columbus, OH at NiSource

Date Posted: 9/12/2018

Job Snapshot

  • Employee Type:
  • Location:
    Columbus, OH
  • Date Posted:
  • Job ID:

Job Description


This role reports to the Manager Applications and is responsible for guiding less experienced or service provider Business Analysts in requirements development and management, while simultaneously applying their analysis experience managing his or her own complex business projects to reach the best outcomes for the customer and the business.  Analyzes, validates, and documents business, organizational, and/or operational requirements based solely on the requirements of the business project.  Acts as a liaison between the business area, IT, and other project stakeholders.  Individuals at this level are considered fully competent to independently perform work assignments.

Essential Responsibilities:

  • Manage own schedule of work and work with stakeholders or subject matter experts, with little supervision
  • Demand Assessment - assist Business Relationship Managers to review and provide input into the business strategy and formulate business cases inputting analysis and views on high level business goals and outcomes
  • Business Planning - begin eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams i.e. Architecture, Applications, Infrastructure, and Services
  • Definition and Design - facilitate workshops to evolve scope, gather detailed requirements, develop use cases and begin visualizing the end result, using standard tools and techniques:
  • Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes
  • Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively
  • Requirements Management: Oversees end to end traceability against quality business requirements using appropriate tools and templates
  • Solution Assessment & Validation: Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Develops cross business and service user communications, acceptance test plans and supports testing and implementation
  • Delivery and Deployment - consulting role, providing clarification services regarding the project Vision, Scope and Requirements, plus assessing and managing Change Requests through the standard process. Assist testing teams craft suitable test scripts.
  • Coach and provide daily guidance, leadership and direction to other Business Analysts or other members of the team
  • Use templates, tools and (internal) processes consistently, helping evolve all as required, coach other Business Analysts on use when needed
  • Works with vendors to review and discuss products, and writes or participates in the writing of RFI¿s and RFP¿s.  Reviews proposed designs and solutions for usability and to assure requirements are satisfied
  • Becomes domain and product expert by way of researching, testing, and familiarizing self with defined domains and new products and/or systems.  Prepares and implements detailed, organized, and user-friendly written procedures for product and/or system end users.  May develop and conduct end-user training programs utilizing a variety of training vehicles
  • Observes various business processes and identifies and recommends opportunities for improvement.  Supports procurement of new products or systems by conducting extensive product research and preparing detailed written reports to management
  • Other duties assigned by management
  • Bachelors Degree or equivalent work experience
  • Minimum 5-7+ years of experience with business modeling concepts and business application development.  Demonstrated strong business analyst skills and practicing Senior Business Analyst on 2-3 large/complex project
  • Experience with application development and support in a enterprise IT environment using one or more of modern technology platforms like Microsoft, Oracle, IBM
  • Experience in working with teams of service providers, manage delivery of work and leading technical issue resolution when needed
  • Experience with all phases of Systems Development Lifecycle (SDLC) with one or more of the methodologies: waterfall, agile and/or hybrid methodologies
  • Demonstrated knowledge of project management practices, requirements elicitation, process interviewing and mapping, and project scope documentation techniques
  • Demonstrated knowledge of core technology principles around application environment, systems integration and application infrastructure

Additional Information (optional):

  • Utility experience
  • Experience with hybrid agile/ iterative development methodologies
  • Knowledge / experience using testing tool like HP ALM and agile development tools like JIRA
  • Evidence of ability to lead, guide, and coach less experienced business analysts
  • Ability to use appropriate modeling techniques and build business cases
  • Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
  • Excellent analytical and problem solving skills
  • Certified Business Analyst professional (CBAP) strongly preferred
Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others' perspectives/convictions, engaging others' opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration.  Actively participate in creating and contributing to a positive work environment.

How To Apply

For immediate consideration, please apply on-line at before October 9th!

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.


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