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Lead IT Security Analyst in Columbus, OH at NiSource

Date Posted: 1/24/2018

Job Snapshot

  • Employee Type:
  • Location:
    Columbus, OH
  • Date Posted:
  • Job ID:

Job Description


The IT Security Analyst helps manage the provision of outsourced security services and application of IT Security policies and procedures for all NiSource business units and control networks.  This role works closely with the Director of IT Security Operations and Manager IT Security Operations to ensure that Security Services are provided within the scope of the Service contract as reflected by service levels, the statement of work and pertinent schedules/exhibits.  This role also works closely with the Service Provider Delivery management team to track and monitor the overall progress of IT Security Operations processes and small- to medium-sized Security Services projects. The IT Analyst also works directly with customers, IT Service Delivery, IT Operations, IT Support Services and service providers to ensure issues are communicated and resolved in a timely fashion.

Key outcomes for success include:

  • Supporting IT Security Operations processes to ensure effectiveness and efficiencies
  • Helping conduct analysis of key metrics or other data to draw conclusions and help management make better / more informed decisions
  • Helping ensure that NiSource-owned and contracted services are performed to satisfaction
  • Improving the business perception of IT Security Services through proactive actions
  • Assist and support the ongoing assessment and improvement of the NiSource Security posture

Essential Responsibilities:

  • Under the direction of the Director of IT Security Operations or the Manager IT Security Operations, performs routine assignments in the IT Analyst job band
  • Work closely with IT Service Delivery, IT Operations, IT Support Services, and business unit professionals, project managers and other areas of NiSource, and Service Providers to perform and/or support operations processes, including procurement and payment processing, spending optimization, and expense management related to infrastructure services. 
  • Help drive resolution of security operational and service-based issues, reviewing, analyzing and reporting on Service Provider operations, as directed by the Manager IT Security Operations
  • Resolve or escalate issues related to security operations in a timely manner
  • Work closely with the IT Support Services to resolve Service Provider related issues and to help ensure accurate reporting related to Service Provider performance
  • Work closely with NiSource project managers and Service Provider personnel to help track and monitor projects that meet business needs and adhere to agreed-upon service levels (e.g., budget, schedule, quality)
  • Provide information on spending for company cost allocation and metric reporting.
  • Review monthly/annual forecast of expenses for the IT Budget, and analyzes and report variances to budget.
  • Facilitate audits of processes related to Security Services.
  • Assist in ensuring the Service Providers are adhering to NiSource¿s defined policies, procedures and standards.
  • Confirm that Security Services supporting and procedures documentation is available and kept up-to-date
  • Maintain a solid understanding of the Service Providers¿ security operations and service delivery capabilities and processes
  • Interact with Service Provider team members, helping to ensure they are properly qualified and staffed appropriately to meet NiSource business needs
  • Maintain a solid understanding of the scope of the Service contracts as reflected by service levels, statement of work and pertinent schedules/exhibits
  • Respond and participate in management of investigations related to security breaches, incidents and outbreaks in alignment with NiSource IT Management and Security Service provider
  • Participate in coordination of efforts of the Cyber Incident Response Team (CIRT)
  • Other duties as assigned.
  • Bachelors Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts of IT Security
  • 2-3 years of experience in security services or security analysis, deployment and support
  • Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
  • Knowledge of  IT security tools and components, trends and best practices
  • Solid skills with computer operating systems (Microsoft Windows, Unix, Macintosh and Mainframe) and software (MS Office Suite, MS Project, and other IT applications) and ability to learn new technical concepts quickly
  • Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis
  • Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
  • Ability to work in a confidential environment
  • Willing to travel to NiSource business unit or Service Provider locations, as needed
  • Willingness to be ¿on call¿ or respond to security situations as required by Management

Additional Information (optional):

  • NiSource business operations knowledge
  • 2+ years¿ experience in a security support function
  • Knowledge of ITIL processes and metrics
  • General working knowledge of the gas and electric utility industry 
  • IT security skills in penetration testing, intrusion detection systems, firewall deployment and management, vulnerability assessments, incident response and patch management - all a plus

Senior Analyst

  • 4+ years of IT Security experience in varying support functions
  • Working experience with ITIL processes and metrics (ITIL V3 certification a plus)
  • Certified Information Systems Security Professional (CISSP) a plus
  • Demonstrated skills in penetration testing, intrusion detection systems, firewall deployment and management, vulnerability assessments, incident response and/or patch management required
  • Effective written and verbal communication
  • Understands and applies Project Management Fundamentals
  • Proven track record in managing project (s)
  • Can work independently in the assigned functional domain

Lead  Analyst

  • 6+ years of IT experience in varying support functions
  • Certified Information Systems Security Professional (CISSP) ¿ awarded or working toward
  • Demonstrated experience in leading multiple process improvement initiatives
  • Excellent written and verbal communication
  • Understands Project Management Fundamentals (PMP certification is a plus)
  • Proven track record in leading successful delivery of technical projects
  • Can work independently in multiple functional domains
Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others' perspectives/convictions, engaging others' opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration.  Actively participate in creating and contributing to a positive work environment.

How To Apply

For immediate consideration, please apply on-line at on or before February 21st!

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.