This site uses cookies. To find out more, see our Cookies Policy

Leader Field Operations in Lawrence, MA at NiSource

Date Posted: 1/9/2019

Job Snapshot

  • Employee Type:
  • Location:
    Lawrence, MA
  • Date Posted:
  • Job ID:

Job Description

  • Provide leadership, technical coaching, performance support and mentor field operations leaders (FOL's) and field operations specialists (FOS's)
  • Provide leadership, direction, and performance coaching to the front line workforce
  • Facilitate effective two-way communication, especially between front-line leaders and the rest of the organization
  • Actively involved in the development, training, and evaluation of front-line leaders to improve individual and team performance
  • Create an environment in which front-line leaders are actively involved in driving accountability and execution
  • Focus on directing field performance to ensure compliance with budgetary goals and objectives
  • Ensure an ongoing relationship with key internal operations partners.
  • Lead safe, efficient operations, providing direction and support to ensure optimal use of resources and timely, safe, and quality service.
  • Build strong working relationships with internal and external groups to coordinate work efforts and support the community relationships of the Operations Center Management.

Required for Selection:

  • Three (3) years experience in natural gas distribution operations (or equivalent, i.e. HVAC, plumbing, underground utility construction)
  • Demonstrated experience with quality improvement principles (e.g., process or productivity improvements, TQM)
  • Demonstrated knowledge of gas distribution field operations policies and Massachusetts gas standards
  • Knowledge of mainframe operations support systems (WMS, CIS, DIS, Workbrain) 
  • Demonstrated knowledge of actions to take when technical, functional and safety problems occur.
  • Strong knowledge of on-the-job safety and compliance requirements.
  • Demonstrated knowledge and ability to quickly assess and make sound decisions in emergency situations.
  • Demonstrated knowledge and ability to grasp technical explanations of plant/service scenarios and draw accurate conclusions.
  • Demonstrated Leadership experience
  • Working knowledge of PC applications
  • On-call required

Education Level 

Required for Selection:

  • Diploma from an accredited high school or a GED

Preferred for Selection

  • Bachelors or associates degree from an accredited institution
Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others' perspectives/convictions, engaging others' opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration.  Actively participate in creating and contributing to a positive work environment.

How To Apply

For immediate consideration, please apply on-line at before February 6th!

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.


  1. Operations Manager Jobs
  2. Quality Manager Jobs