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Manager Claims in Columbus, OH at NiSource

Date Posted: 1/9/2019

Job Snapshot

  • Employee Type:
  • Location:
    Columbus, OH
  • Date Posted:
  • Job ID:

Job Description


NiSource Inc. is seeking a candidate to manage the general and auto liability, workers compensation and other liability claims in a fast-paced corporate risk management environment.  This position is accountable for coordination of claims management across outside vendors, operating companies and internal corporate customers while mitigating the financial risks of the organization.

 This position will report directly to the Director, Corporate Insurance and is responsible for the development and engagement of the claims management team.

Responsibilities include:

  • Directly responsible for the work product of the claims team, their professional development and level of employee engagement 
  • Monitor and audit liability and workers compensation claims for compliance with reserve policies and best practice 
  • Management of various Third-Party Administrator claims services 
  • Maintain favorable, proactive relationships with internal and external legal counsel 
  • Liaise with NiSource business units on complex cases and serve as a resource to address their individual needs and concerns 
  • Ensure claims function is performing at or above relevant industry benchmarks 
  • Interaction with insurers, reinsurers and brokers to resolve coverage issues 
  • Respond to data requests for insurance renewals, accounting accruals, benchmarking and program assessments 
  • Use RMIS systems to track aggregates and supply inputs to monthly financial reporting 
  • Prepare and file accurate and timely reports to the various state Workers Compensation Boards on coverage and state-specific issues
  • Business travel estimated at 25%

Required for Selection:

  • Five to ten years of liability claims experience with an energy or large industrial company 
  • Undergraduate degree from a four year, accredited college or university 
  • Leading a project or a team
  • Excellent interpersonal & negotiation skills 
  • Strong written and oral presentation skills 
  • Ability to work under pressure 
  • Ability to work in a team environment 
  • Self-motivated and professional

Preferred for Selection:

  • CPCU, ARM or other insurance designations preferred 
  • Full understanding of primary and excess liability insurance policies, including self-insured retention and high deductible programs 
  • Working experience / knowledge with captive insurers and captive insurance programs 
  • Working knowledge of differences across various state workers' compensation boards within the NiSource footprint 
  • Working knowledge of Risk Management Claims Systems 
Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others' perspectives/convictions, engaging others' opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration.  Actively participate in creating and contributing to a positive work environment.

How To Apply

For immediate consideration, please apply on-line at before February 6th!


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