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Residential Sales Consultant - Suffolk, VA in Suffolk, VA at NiSource

Date Posted: 4/4/2018

Job Snapshot

  • Employee Type:
  • Location:
    Suffolk, VA
  • Date Posted:
  • Job ID:

Job Description


NiSource helps energize the lives of its nearly 4 million natural gas and electric customers across seven states. Our local utilities Columbia Gas and NIPSCO ensure that customers receive safe, reliable and affordable natural gas and electric service each and every day. Our business plan is focused on proactively investing approximately $1.4 billion in our energy infrastructure each year to ensure we meet and improve upon our customer commitments for the next 100 years. We employ more than 7,000 of our neighbors who are actively engaged in the communities we are privileged to serve, making them great places to live and call home.

 The Position

We are searching for an energetic self-starter to take Columbia Gas of Virginia to the next level in the Suffolk area. If you have a way of connecting with people and value being a part of a customer centric organization, this may be the job for you.

Columbia Gas of Virginia has been serving the energy needs of our customers for over 160 years. We are increasing our focus on adding customers, part of that increased focus is to add the Residential Sales Consultant position. It is a new role created to give potential customers the best experience possible when converting their home to natural gas. You will have the chance to make your mark.

 What You Will Do:

  • Meet with homeowners and discuss the benefits of converting to natural gas: saving money, not needing to manage oil or propane deliveries, not running out of hot water, quicker clothes drying, the ability to use natural gas for backup power generation when the power goes out, and who doesnt love cooking with a natural gas stove?
  • Work within a team environment. Youll regularly work with our marketing, engineering, and construction departments. Youll serve as the face of the company to customers and work to relay customers needs internally.
  • Provide support for marketing and relationship building activities related to our local plumbing and heating contractor trade ally program. We help connect homeowners to qualified plumbing and heating contractors to install their new gas appliances. This allows plumbing and heating contractors grow their business by being exposed to new customers.
  • Attend trade shows and other local events promoting natural gas in the community (several times per year).

You Are Great At: 

  • Developing rapport with customers through effective communication.
  • Going beyond the call of duty to support your team and customers.
  • Listening to customers to determine their needs and presenting solutions to meet those needs and overcome any obstacles.
  • Organizing your time to focus on the highest priority activities.

Must Have: 

  • Bachelors degree or equivalent experience
  • Strong negotiation skills and the ability to close deals
  • Ability to review development site plans, blue prints and associated engineering specifications

Bonus Points: 

  • Previous sales or customer service experience.
  • You easily manage customer expectations and deliver great customer service.
  • You are naturally proactive  regularly reaching out to your customers to provide information rather than waiting to respond to them.

 What we have to offer: 

  • Robust benefits including medical, dental, vision, short term and long term disability and life insurance, adoption benefits
  • Company matched 401(k) plan up to 6% of your salary.
  • Great vacation package
  • Dollars for Doers program  we will donate up to $500 annually to non-profits where NiSource employees volunteer their time
  • Voted one of the Most Ethical Companies since 2012!
  • Employee discount programs for personal car, cell phone, computers, home benefits, just to name a few
  • And more! 
Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others' perspectives/convictions, engaging others' opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration.  Actively participate in creating and contributing to a positive work environment.

How To Apply

For immediate consideration, please apply on-line at on or before May 4th!

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.


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