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Transportation Support Services Specialist in Columbus, OH at NiSource

Date Posted: 2/6/2018

Job Snapshot

  • Employee Type:
  • Location:
    Columbus, OH
  • Date Posted:
  • Job ID:

Job Description


To lead key IT initiatives, make recommendations and drive closure to specific projects for the GTS, Choice, and SCO programs, as well as the associated nominations activity. This position also has responsibility for ensuring compliance with company tariffs and/or business policies and procedures.

  • Proactively lead IT project efforts/initiatives related to the GTS, Choice, and SCO programs, as well as the associated nominations activity, and the implementation efforts
  • Portray and implement the NGD vision as it relates to the GTS, Choice and SCO programs, as well as the associated nominations activity, throughout the NiSource jurisdictions
  • Proactively lead discussions with Accounting, Commercial Operations, Finance, IT, Legal, Meter to Cash, Regulatory, Corporate Credit, and other necessary internal/external entities regarding all projects/issues
  • Remain knowledgeable at all times of applicable industry and tariff changes and advise management of possible impacts
  • Prepare and provide internal/external parties information as necessary related to rate case activity and responses to interrogatories
  • Prepare special data requests/reports for the department as needed and/or requested
  • Manage the GTS, Choice and SCO billing process and reporting
  • Manage the Request IT process
  • Actively lead rate case strategy discussions, providing information and tariff revision recommendations as necessary
  • Provide information and proactively participate in regulatory collaborative efforts within each jurisdiction
  • Provide and maintain procedural updates on new or changes in polices and procedures and tariffs
  • Identify, recommend, and lead the effort to implement process improvements
  • Investigate all internal and external stakeholder inquires in a timely and accurate fashion
  • Be an industry and tariff knowledge expert with functional expertise of the GTS, Choice and SCO programs, as well as the associated nominations activity,
  • Provide direction and assist LDC personnel and marketers/suppliers with regard to the correct administration and operation of the GTS, Choice and SCO programs, as well as the associated nominations activity,
  • Excel in providing customer service to internal and external audiences and continue to proactively seek ways to enhance the customer experience
  • Actively evaluate processes and procedures to ensure internal and external compliance with state tariff rules and regulations
  • Proactively lead discussions with the Team Leader, and others as needed in evaluating changes related to compliance with state and federal regulations and regulatory initiatives (defining IT program changes, testing and implementation)  
  • Complete Sarbanes Oxley quarterly compliance control testing
  • Determine the impact and significance of obstacles/changes in new regulatory initiatives and/or state and federal regulations
  • Perform internal audits to ensure compliance with state tariffs, and regulations as well as policy and procedures
  • Lead and/or support training initiatives to ensure compliance
  • Conduct Supplier Credit Worthiness evaluations and collect collateral instruments as required
  • Proactively build business relationships with all parties necessary to successfully supervise the GTS, Choice, and SCO programs, as well as the associated nominations activities
  • Lead discussions  with department Team Leaders in the identification and resolution of productivity or performance issues
  • Prepare and maintain accurate and up-to-date internal and external reference manuals and company supported websites
  • Adapt to frequently changing work assignments
  • At all times meet or exceed business plans/operational goals
  • All other duties as assigned
  • Extensive knowledge of, and proven experience with the GTS, Choice and SCO programs, as well as the associated nominations activity, including the IT systems that are utilized for those programs
  • Demonstrated ability to successfully lead and coordinate projects, work across departments collaboratively to resolve issues, drive projects to closure, achieve desired results/goals and/or implement change as needed
  • Must possess the ability to handle multiple tasks and stress in a fast-paced business environment
  • Must possess effective teaming and listening skills
  • Good conceptual, analytical and problem solving skills
  • Proven ability to solve problems and make good decisions with minimal direction
  • Proven ability to be self-sufficient and self-motivated
  • Proven ability to work across departments collaboratively to resolve issues, implement change, etc.
  • Strong organizational and planning skills
  • Proven ability to provide expert technical advice to others in an accurate and timely manner
  • Strong ability to read, interpret, understand, write, and apply LDC tariffs
  • Proven experience working with customers and/or suppliers directly
  • Strong sense of urgency, and ability to meet deadlines
  • Proven ability to develop monthly reports/statistics that are meaningful, accurate and timely, as well as capture information pertinent to the success of the GTS, Choice and SCO programs,as well as the associated nominations activity
  • Recognizes strategic implications of problems and issues
  • Advanced knowledge of  DIS, GTS, GAS billing system, Aviator, CIS and Easy Access Online
  • PC software proficiency (i.e., Access, Excel, PowerPoint and Word)
Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others' perspectives/convictions, engaging others' opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration.  Actively participate in creating and contributing to a positive work environment.

How To Apply

For immediate consideration, please apply on-line at on or before February 19th!

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.